Everything you need to know about shipping, delivery times, and costs.
Digital 3D print templates are available for download immediately after payment. No shipping costs apply. You'll receive an email with the download link and can also download the file anytime from your account area.
Finished 3D printed products are produced and shipped by makers from the community. Shipping details depend on the individual maker.
| Carrier | Delivery Time | Shipping Cost |
|---|---|---|
| DHL Parcel | 1-3 business days | From EUR 4.99 |
| DHL Small Parcel | 1-3 business days | From EUR 3.99 |
| Deutsche Post Letter | 1-2 business days | From EUR 1.60 |
| Hermes | 2-4 business days | From EUR 4.50 |
| DPD | 1-3 business days | From EUR 5.49 |
Exact shipping costs are displayed on the product page and depend on size, weight, and shipping method. Each maker sets their own shipping options.
3D printing is an individual manufacturing process. Production time depends on the size and complexity of the model:
Some makers offer Fast Delivery, meaning production plus shipping within 2 business days. Fast Delivery products are marked accordingly on the product page.
We currently ship within Germany. International shipping is planned and will be introduced gradually.
With most shipping options, you'll receive a tracking number by email once your package has been shipped. This allows you to track the delivery status online at any time.
If your package doesn't arrive or is damaged, contact us at info@3dob.com. We're happy to help and will find a solution together with the maker.