Find answers to the most common questions about 3Dob.
3Dob is a marketplace for 3D print templates (STL files) and finished 3D printed products. Designers can upload and sell their models, makers offer their printing services, and buyers find high-quality 3D printed products.
You don't need an account to browse and search. A free registration is required to buy, sell, or upload models.
Yes, registration and creating an account is completely free. Fees only apply when selling products as a commission.
Credits are our internal reward system. You earn credits for certain actions like offering fast delivery or multi-color options. Credits can be used for future features and benefits on the platform.
Payment is processed through Shopify. Credit card, PayPal, Apple Pay, Google Pay, and other local payment methods are available.
Yes! For many products, you have the choice: buy just the STL file to print yourself or order the product printed and shipped. Availability depends on what the seller offers.
This depends on the individual seller. Many makers offer their products in a default color, some also in various colors. Available options are shown on the product page.
For scalable products (enabled by the seller), you can adjust the size within a specified range. The price changes according to material usage.
Upload your 3D model in the upload area. After automatic analysis, you can generate an AI product description, set your margin, and activate sales. You decide whether to offer the STL file, print service, or both.
We currently support STL files, the most common format for 3D printing. Additional formats like OBJ and 3MF are planned.
The base price is calculated based on material usage (weight, volume) and print time. You set your margin (minimum 30%), and the final price is base price + margin + shipping costs.
During upload, you can enter three keywords. Our AI automatically generates a professional product description of about 500 words. You can edit the description afterwards.
Fast Delivery means you produce and ship the product within 2 business days. You earn an additional credit for this. In case of dispute, the buyer can request a shipping receipt.
Yes, in your account area you can add your 3D printers with details like printer type, build volume, and compatible materials. This lets buyers see which printers are used for their orders.
We support FDM/FFF printers and SLA/resin printers. Models are optimized according to the printer type.
As a maker, you are responsible for quality. If a print fails, you must create and ship a new print. For repeated issues, the buyer can request a refund.